Privacy Policy

Last updated: October 2026

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit senseofplacejournal.com or make a purchase from us.

Information We Collect

When you place an order, contact us, subscribe to our newsletter, or submit content through our website, we may collect information such as:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Phone number 

  • Details related to your purchase

  • Information you choose to include in forms or community submissions, including photographs, artwork, or written content

We collect only the information necessary to process your order, respond to your inquiries, manage community submissions, or provide the services you request.

Information Collected Automatically

Like most websites, we automatically collect certain technical information to help us understand how visitors use our site. This may include:

  • Browser, device, and network information

  • IP address

  • Pages visited

  • Internal links clicked

  • Search terms used on the site

  • Scroll activity

  • Timestamps

This information is provided to Squarespace, our website hosting and analytics provider, to help us understand website traffic and improve the experience for our visitors.

Orders & Payments

When you make a purchase, we collect the information necessary to process your order and ship your products.

Our website is hosted by Squarespace, which securely manages our online store.

Payments are processed through Squarespace Payments, which uses trusted third-party providers including:

  • Stripe for payment processing

  • Sift for fraud detection and prevention

We do not store your full payment card information.

To calculate applicable sales tax, Squarespace may share limited purchase information with Stripe in accordance with their privacy practices.

Shipping

We use your name, shipping address, email address, and other relevant order information to fulfill and deliver your purchase.

Shipping information is shared only with the service providers necessary to package and deliver your order, including USPS, UPS, and FedEx in most cases.

During checkout, Google Places may provide address suggestions as you type to improve your checkout experience.

Community Submissions

Our Community page allows visitors to voluntarily submit sketches, photographs, stories, or other travel memories.

When you submit content, we collect the information you choose to provide in order to review your submission and communicate with you if needed.

You retain ownership of your original work.

If you choose to grant permission through our submission form, you also grant Sense of Place a non-exclusive, royalty-free license to display your submission on our website, newsletter, and social media channels. You may contact us at any time if you would like your submission removed from future use where reasonably possible.


Cookies

This website uses cookies and similar technologies that help the site function properly and allow us to understand how visitors use our website.

Where required by law, we will ask for your consent before using non-essential cookies.


How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Ship products

  • Respond to customer inquiries

  • Review community submissions

  • Improve our website and customer experience

  • Detect and prevent fraudulent transactions

  • Meet legal, accounting, and tax obligations

  • Send newsletters or marketing emails if you have chosen to receive them

We do not sell your personal information.

We share information only with trusted service providers that help us operate our business, including:

  • Squarespace (website hosting and commerce)

  • Stripe (payment processing)

  • Sift (fraud prevention)

  • USPS, UPS, or FedEx, in most cases

These providers receive only the information necessary to perform their services.


Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes

  • Maintain business records

Community submissions may be retained unless you request their removal.

Your Choices

You may contact us at any time to:

Request access to the personal information we hold about you

Request corrections to inaccurate information

Request deletion of your personal information, subject to any legal obligations requiring us to retain certain records


Changes to This Policy

We may update this Privacy Policy from time to time as our business or legal obligations change.

When we make changes, we will update the "Last updated" date at the top of this page.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Email: hello@senseofplacejournal.com